Originally Posted by cheeky chops

on the 1st october i registered my english mobile in turkcell extra in bodrum no problems all went well and only took around 15 minutes to say none of the staff spoke english we thought that was good going

later in our stay we were told that the kontors would last 3 months and told that they can be added on in the uk if we purchased extra kontor cards for our return back to uk which we did

when returning i decided to try the mobile in the uk and it did not work i was only able to make emergency calls .
i read then on turkcells website that you need to activate roaming by dialing a number from your mobile while in turkey, so i decided to contact turkcell customer services for help, they activated the service immediately and asked if they could help in any other way.

i asked about the 3 months and was told it was correct but you are unable to use the kontor card direct from your mobile. you have to dial turkcell customer services and they install them, also what i thought was good is if you dont have a spare kontor card you can dial another number and have them added by credit card payment ,

but this is where i need help

we were going back in early 08 and are now no longer able to so are not back now till later than 3 months we can top credit as we allready know but how long do you get if you dont top up untill you loose your number .

i have tried to speak to the customer services dept in turkey but unfortunately for me the lady who helped last time has never answered and although the other staff speak english better than i speak turkish they didnt fully undertand the question

i have heard if there are no kontors added and the mobile is left for 6 months then you loose your number and have to re -register.

any one who KNOWS let me know as rumours are quick coming but no good to rely on.

good job i use budgetcom then phoning turkey only costs 1p per minute

any answers
thanks
cheeky chops