Anne

Exactly what happened to us Merlin with our one and only set of renters. (They won't be back as this was the tip of the iceberg lol)
Leccy was £40 for two weeks.
Our agents explained about cost etc but when they went to clean air con was on full blast, doors were opened and guests were lying at the pool. Needless to say they explained again but obviously they took no notice and did as they pleased regardless.
My answer to the problem - I've taken both remote controls out of the apartment. If guests want air con they will have to pay £10 per week at time of booking for the remote to be left in the apartment or if they decide they want it while there it will be £2 per day and our agents will hand it over.
Not an ideal situation I know but only one I could come up with.
Does anyone else have any better ways of doing it?
Anne