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Re: Issue with British neighbours
Go to the police (and take a translator if necessary) if you think someone has resided in your apartment without your permission.
If you know when and how they are smuggling tortoise then inform British immigration.
Apart from that, change the locks on your apartment, install a CCTV camera and cross your fingers you can catch them doing something illegal.
You may also want to see if it's possible to have a meeting and organise a new manager for your block - unfortunately I don't know anything about it, but I'm sure someone will be able to help you with that.
Charlotte
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