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Old 22nd December 2013, 18:14   #41 (permalink)
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Re: big problems - UK pension payment

Quote:
Originally Posted by Kanga View Post
Is Bank has a branch in London, I've used it in the past.
Any bank will want a copy of your passport/driving licence /HMRC/Pension Service correspondence for ID, together with another document such as one of the above for evidence of a UK address, but there must be 2 different documents; you cannot use the same document for both ID and address.
To open the account can it be done by post or would I need to visit in branch?
Cheers
Phill
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Old 22nd December 2013, 21:19   #42 (permalink)
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Re: big problems - UK pension payment

Quote:
Originally Posted by phill6986 View Post
To open the account can it be done by post or would I need to visit in branch?
Cheers
Phill
I would phone and ask them you might be able to set up the account in Turkey or you might be able to do it online I know Ziraat have online banking in Turkey pretty sure both of them will have it in UK.

Good luck let us know how you get on.
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Old 22nd December 2013, 21:38   #43 (permalink)
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Re: big problems - UK pension payment

Sorry for back to back
London
0044-207) 397 14 00

If ID is required you might be able to produce this in Turkey who could fax it to the UK. I don't know if this is possible but in the UK certain things can be sent via fax from banks that are accepted but not acceptable from any other fax. Hope this makes sense. For example Ziraat in Turkey to Ziraat in UK

[email protected]

Turkish Bank (UK) Branches

Last edited by tosmur; 22nd December 2013 at 21:38.. Reason: typo
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Old 27th December 2013, 10:24   #44 (permalink)
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Re: big problems - UK pension payment

What reason did they give for closing the account? Can you not keep it open?
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Old 27th December 2013, 14:09   #45 (permalink)
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Re: big problems - UK pension payment

Banking Ombudsman anybody?
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Old 27th December 2013, 19:06   #46 (permalink)
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Re: big problems - UK pension payment

You can only go to the ombudsman after you have exhausted Nat West internal complaints procedure. First step tell them in writing recorded delivery you wish to make a formal complaint and ask for a copy of their complaints procedure. İ had prolems with Lloyds and had to follow this route İ was eventually successful and they paid me compensation.
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Old 28th December 2013, 08:51   #47 (permalink)
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Re: big problems - UK pension payment

complaints can now be made online

https://www.natwest.com/global/conta...mplain-js.ashx
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Old 29th December 2013, 19:02   #48 (permalink)
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Re: big problems - UK pension payment

Hi all, found this article in today's Mail on Sunday which has some useful suggestions.

Five of the best offshore current accounts | Mail Online
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