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Old 25th July 2016, 10:30   #21 (permalink)
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Re: Moving money?

Quote:
Originally Posted by Helenm150 View Post
so, I think in that case, you already know the answer to the question you have asked us and there is nothing else we can do to help you?
I don't though, that's just it, i've never had problems using the swift transfer, usually I go in, press the link already set up and hey presto, just enter the amount i want to send and check all the details on the form are still correct. I tried again this morning and it allowed me to set up a brand new one using my electronic key pad, not the turkish mobile but again as soon as i highlight where i want to send it the rest greys out. Been trying to get hold of our relationship manager or bank manager this morning but they've been 'busy' since first thing this morning. It's very frustrating as other banks are allowing transfers, it seems that HSBC are being difficult!

Will just have to keep trying

Thank you everyone for your help though

Sara
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Old 25th July 2016, 10:32   #22 (permalink)
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Re: Moving money?

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Originally Posted by oldfogy View Post
I take it that you now have the use of a bank account then.

However I have always just used the IBAN code when transferring cash from the UK to Turkey.
I have set the payment up using my IBAN code but on a swift transfer, it gives you the option of name and address of payee, IBAN code or SWIFT code when setting them up.


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Old 25th July 2016, 11:17   #23 (permalink)
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Re: Moving money?

My only suggestion would be 'if you are confident enough' to disable your antivirus or and possibly even your firewall, to see if either of those are blocking you.

As you will only be going to one particular site you should be safe enough from any other attack.
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Old 25th July 2016, 14:37   #24 (permalink)
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Re: Moving money?

All sorted, thank you all for your help, no clue whatsoever why it wouldn't work but after numerous attempts this morning it obviously got fed up of me keep logging in and let me do what i needed to do!

Sara
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Old 25th July 2016, 15:27   #25 (permalink)
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Re: Moving money?

Quote:
Originally Posted by Sara-666 View Post
All sorted, thank you all for your help, no clue whatsoever why it wouldn't work but after numerous attempts this morning it obviously got fed up of me keep logging in and let me do what i needed to do!

Sara
Congratulations, now don't spend it all in one shop
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Old 25th July 2016, 17:13   #26 (permalink)
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Re: Moving money?

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Originally Posted by IbrahimAbi View Post
Congratulations, now don't spend it all in one shop
Thought I'd better move it before coming over to Turkey in case the gold shops looked good
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