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Old 17th May 2018, 16:04   #1 (permalink)
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Question HSBC log in cannot get in

After the update you have to but in your usname and password. Put these in but say wrong. Is any one else having trouble with this ?

Last edited by Graham7; 17th May 2018 at 16:09..
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Old 17th May 2018, 18:52   #2 (permalink)
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Re: HSBC log in cannot get in

I know when Denizbank updated theirs, it wouldn't let you change your password to different letters and numbers, it had to be numbers only
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Old 18th May 2018, 10:16   #3 (permalink)
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Re: HSBC log in cannot get in

Have had a few problems, but logging into Internet Banking was not one of them.
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Old 18th May 2018, 12:19   #4 (permalink)
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Re: HSBC log in cannot get in

We switched from the HSBC absolutely hopeless we are now with ISBANK great service ,internet banking is so easy,touch wood
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Old 18th May 2018, 12:56   #5 (permalink)
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Re: HSBC log in cannot get in

I had to change my password, other than that no problems, business as usual.
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Old 19th May 2018, 17:01   #6 (permalink)
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Re: HSBC log in cannot get in

I also had to change my password
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Old 24th May 2018, 13:14   #7 (permalink)
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Question Re: HSBC log in cannot get in

You need a Turkish phone number which I have not got. They have got my UK. Phone number. Have sent two emails to them but no reply. All so ask for a new card as mine as ran out and said could not do cards at the moment we will try next month. What going on with HSBC ?

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Old 24th May 2018, 13:35   #8 (permalink)
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Re: HSBC log in cannot get in

Quote:
Originally Posted by Graham7 View Post
You need a Turkish phone number which I have not got. They have got my UK. Phone number. Have sent two emails to them but no reply. All so ask for a new card as mine as ran out and said could not do cards at the moment we will try next month. What going on with HSBC ?
Hi

Have you tried Telephone Banking as they can reset passwords etc for Internet Banking. You just need your account number and can confirm a few details they should be able to sort for you.

Good Luck
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Old 24th July 2018, 12:05   #9 (permalink)
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Re: HSBC log in cannot get in

I have sorted the internet banking out. Had to phone and they reset it but still did not work. Phone again got a new password and got back in, just have to sort my card out now.
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