FORUM
  Home
  Forums
  Photo Gallery
  TLF Donations
  Forum Rules
  Register
  LINKS
  Property Buying Guide
  Didim Google Map
  Weather Station
  FUN
  Arcade Games
  Daily Crossword
  Jen's Chat Room
  Lira Exchange Rates
Old 26th June 2018, 10:26   #1 (permalink)
Senior Member
 

Thanks: 8,398
Thanked 4,341 Times in 1,575 Posts
Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute
Garanti Bank

More problems! I cannot get into my Garanti Time Deposit account on line.

Previously I opened the website, put in my account number then, when asked, put in my personal password. Then I got a use one time PIN to my mobile.

Today, after opening the site, I clicked Personal at the top right as usual. Instead of a screen asking for my account number, I got a screen asking for my personal password. There is provision for 8 digits. My password is 12 digits, a mixture of numbers and letters. So I tried putting in my account number - nothing doing. Then I tried Forgotten Password. This wanted the PIN number of my card. I do not have a card.

Anybody got any ideas as to what is going on and, more importantly, how I can get into my account.

Thanks.

Maisie
__________________
You can look at the dust but, please do not write in it
Maisie is offline send PM Reply With Quote Share on facebook
Old 26th June 2018, 10:52   #2 (permalink)
Senior Member Has-Been
 
immac's Avatar
 

Thanks: 3,022
Thanked 7,386 Times in 2,733 Posts
immac has a reputation beyond repute immac has a reputation beyond repute immac has a reputation beyond repute immac has a reputation beyond repute immac has a reputation beyond repute immac has a reputation beyond repute immac has a reputation beyond repute immac has a reputation beyond repute immac has a reputation beyond repute immac has a reputation beyond repute immac has a reputation beyond repute
Re: Garanti Bank

The system has changed in the last few weeks. Last week, I was offered the option of moving to a system (as you describe) where the computer I am on makes an automatic link, and I put in a password to confirm who I am. I have just checked and it is as you describe.

One of the things I had to do last time was change the password to 8 digits.

If you phone the Help Line, you will find them very helpful.

Ian
immac is offline send PM Reply With Quote
The Following User Says Thank You to immac For This Useful Post:
Maisie (26th June 2018)
Old 26th June 2018, 11:10   #3 (permalink)
Senior Member
 

Thanks: 8,398
Thanked 4,341 Times in 1,575 Posts
Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute
Re: Garanti Bank

I have never got much joy with them on the telephone. I decided to email them and ask for an email reply. We'll see.

I don't understand why this has to be so difficult. British banks are much easier to access with a lot less information - although pretty secure at the same time. I have been with Barclays here in the UK for over forty years and I can only remember once changing my log in details. Okay - we are talking about Turkey with all that entails!

Thanks for the info.

Maisie
__________________
You can look at the dust but, please do not write in it
Maisie is offline send PM Reply With Quote
Old 26th June 2018, 11:49   #4 (permalink)
SimpleIPTV Provider
 

Thanks: 231
Thanked 167 Times in 97 Posts
sgreat has a spectacular aura about sgreat has a spectacular aura about
Re: Garanti Bank

You are not on your own Maisie...My wife is having exactly the same issue, when she phoned, she was told she has to go to her branch to aquire a password in order to talk about her account on the phone... When she went to her branch, was told there is no password required for telephone banking, just quote both your tax number and your account number....Garanti have gone down hill rapidly recently..
__________________
Everybody gets so much information all day long that they lose their common sense.
sgreat is offline send PM Reply With Quote
The Following 2 Users Say Thank You to sgreat For This Useful Post:
Maisie (27th June 2018), michaelm (26th June 2018)
Old 26th June 2018, 13:56   #5 (permalink)
New Member
 

Thanks: 0
Thanked 2 Times in 2 Posts
jimmyandmarg is on a distinguished road
Re: Garanti Bank

I too am having problems trying to transfer from a timed deposit account (which I can't get into on Internet banking ) to the uk. At the moment not even getting a reply to e mails. It is very frustrating
jimmyandmarg is offline send PM Reply With Quote
The Following User Says Thank You to jimmyandmarg For This Useful Post:
Maisie (27th June 2018)
Old 26th June 2018, 13:56   #6 (permalink)
BEZ
Senior Member
 

Thanks: 61
Thanked 311 Times in 203 Posts
BEZ is a jewel in the rough BEZ is a jewel in the rough BEZ is a jewel in the rough BEZ is a jewel in the rough
Re: Garanti Bank

Just thought I would check and all seems as normal for me account number- password and then the pin number that comes via text message
BEZ is offline send PM Reply With Quote
The Following User Says Thank You to BEZ For This Useful Post:
Maisie (27th June 2018)
Old 27th June 2018, 08:14   #7 (permalink)
Senior Member
 

Thanks: 8,398
Thanked 4,341 Times in 1,575 Posts
Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute
Re: Garanti Bank

Seems to be two systems operating. Par for the course? Or just to confuse us all?

No reply to my email as yet.

Maisie
__________________
You can look at the dust but, please do not write in it
Maisie is offline send PM Reply With Quote
Old 28th June 2018, 08:19   #8 (permalink)
Senior Member
 

Thanks: 8,398
Thanked 4,341 Times in 1,575 Posts
Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute Maisie has a reputation beyond repute
Re: Garanti Bank

Today I received two messages from Garanti, (result or what?). The first was an acknowledgement giving me an "incident" number. The second contained information on how to change my password. They gave me two separate website addresses. So long they dropped off the side of the page!

The first one didn't work. It opened the page, but nothing about password changing.

I tried the second one. This worked. However it asked me for my old password, which is 12 digits long. I put in as much as it would let me. The next page was what I was looking for. That is: put in current password and choose new one.

Success! But what a palaver!

Maisie
__________________
You can look at the dust but, please do not write in it
Maisie is offline send PM Reply With Quote
The Following 3 Users Say Thank You to Maisie For This Useful Post:
BEZ (28th June 2018), Harem (28th June 2018), sgreat (28th June 2018)
Reply

Tags
bank , garanti


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Garanti Bank kash66 Side Forum 4 18th September 2013 15:28
Garanti Bank U.K Lindacm Banking, Finance and Insurance 9 15th November 2012 02:13
Garanti Bank OWENA Kusadasi Forum 5 9th September 2012 14:17
Do NOT pay your car tax at Garanti Bank! Mandeemooh Banking, Finance and Insurance 15 7th June 2012 09:03
garanti bank neiljagger Banking, Finance and Insurance 4 2nd October 2010 03:38



All times are GMT +1. The time now is 05:04.
TurkishLiving.com tested by Norton Internet Security TurkishLiving.com tested by McAfee Internet Security
Powered by vBulletin® Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
SEO by vBSEO ©2011, Crawlability, Inc.
Style Provided By: Wrestling Clique - Wrestling Forums
TurkishLiving.com


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155