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Old 9th March 2012, 14:17   #1 (permalink)
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Unhappy Ryanair online booking query

Having spent several hours trying to book a flight and some expensive minutes on an online booking help line that doesn't seem to have anyone on the other end, Can I ask advice from our seasoned travellers:

At the travel insurance section of the booking form there is a box with a drop down selection list to insert your place of residence, but no other information is called for. If you continue to the bottom of the optional extras and click on continue, a web message appears saying "wait for insurance quotes" and you cannot proceed.

At the bottom of the travel insurance section, there is a note saying: "If you already have insurance (which I do) click don't insure me on the drop down menu" Search as I may I can find no drop down menu.

Can anybody help, PLEASE.
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Old 9th March 2012, 14:33   #2 (permalink)
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Re: Ryanair online booking query

Its not easy!!
In that drop down box where you can select what insurance you want, if you scroll down it gets to "No insurance reqd" or "Dont insure me"
It takes a bit of finding and it did me but its there!!
Hope helps.
Unless its changed in the last 6 months odd , its there!!
From memory you scroll down to the very bottom past all the countries and crap!!

Last edited by SandraW; 9th March 2012 at 14:35..
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Old 9th March 2012, 14:37   #3 (permalink)
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Re: Ryanair online booking query

try using another flight company
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Old 9th March 2012, 14:40   #4 (permalink)
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Re: Ryanair online booking query

Its hidden in the country list in the Insurance section, between Latvia and Lithuania the last time we booked - so bizarre I can remember its position. You need to look for "Dont cover me", select that and carry on with your booking.

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Old 9th March 2012, 14:41   #5 (permalink)
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Re: Ryanair online booking query

Just seen it
DONT COVER ME halfway down the countries
MAD!!
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Old 9th March 2012, 14:48   #6 (permalink)
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Re: Ryanair online booking query

yea, I think they want you to give up and buy their insurance
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Old 9th March 2012, 15:31   #7 (permalink)
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Re: Ryanair online booking query

Quote:
Originally Posted by tamus View Post
yea, I think they want you to give up and buy their insurance
Surely not, that would be verging on deception.
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Old 9th March 2012, 16:23   #8 (permalink)
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Re: Ryanair online booking query

[QUOTE=DRACEY;689782]Surely not, that would be verging on deception.




Ryanair, deception.....??????? can't possibly be right.


Bill.
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Old 9th March 2012, 18:03   #9 (permalink)
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Re: Ryanair online booking query

To all of you who took the trouble to solve my problem, I am eternally grateful. To date I have gone through the whole procedure 9 times trying to find that option. I could have tried all night and never got there without your help.

Thank you so much.
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Old 9th March 2012, 19:00   #10 (permalink)
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Re: Ryanair online booking query

To be fair, I'm flying back from Majorca with Ryan Air in a couple of weeks and its cost me 16 all in.
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