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Old 5th April 2020, 13:50   #1 (permalink)
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Amazon

Anyone got an experience querying an Amazon charge? Checking my bank account this month highlights a payment to Amazon that I cannot recall making. there is a reference number attached but I am not sure how to go about it. (It is not a large amount but I am perplexed).
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Old 5th April 2020, 14:38   #2 (permalink)
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Re: Amazon

Have you got an amazon account, if so, log in, go to 'my account' you will see all orders, pending orders etc.
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Old 5th April 2020, 15:23   #3 (permalink)
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Re: Amazon

it could be that you inadvertently signed up to amazon prime, they take payments monthly
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Old 5th April 2020, 16:23   #4 (permalink)
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Re: Amazon

Quote:
Originally Posted by glenn View Post
it could be that you inadvertently signed up to amazon prime, they take payments monthly
Prime is about 8 a month.
I was paying for Prime but I got it free with Vodafone MAX entertainment sim.
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Old 5th April 2020, 18:00   #5 (permalink)
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Re: Amazon

Ask the bank to do a chargeback. If it's a genuine transaction Amazon with challenge it and you can get an explanation.
You may have had a short period free with your sim card but I doubt Amazon ever gives prime for free.
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Old 5th April 2020, 18:16   #6 (permalink)
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Re: Amazon

Quote:
You may have had a short period free with your sim card but I doubt Amazon ever gives prime for free.
I got caught out a couple of years back, 1st time ordering and there was free prime delivery, I didn't notice in small print something about it renewing with monthly charge unless cancelled.
I phoned them and they credited the charge back to my bank.
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Old 5th April 2020, 18:49   #7 (permalink)
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Re: Amazon

Quote:
Originally Posted by Kanga View Post
Ask the bank to do a chargeback. If it's a genuine transaction Amazon with challenge it and you can get an explanation.
You may have had a short period free with your sim card but I doubt Amazon ever gives prime for free.
They did do a free trial .I had it for a month free ,before I took it up .
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Old 6th April 2020, 10:35   #8 (permalink)
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Re: Amazon

Quote:
Originally Posted by IbrahimAbi View Post
Anyone got an experience querying an Amazon charge? Checking my bank account this month highlights a payment to Amazon that I cannot recall making. there is a reference number attached but I am not sure how to go about it. (It is not a large amount but I am perplexed).
Most probably it's a charge for Amazon Prime. Log into your account and if it's a case call Amazon and they'll cancel the Prime and refund the charge. Happened to me a couple of months ago.
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Old 21st April 2020, 10:35   #9 (permalink)
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Re: Amazon

Thanks for the replies chaps, I have sorted it as suggested by Struggs. At some point in the past I had subscribed to kindleunlimited. I have cancelled it.
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Old 22nd April 2020, 07:54   #10 (permalink)
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Re: Amazon

Bill had an email from Amazon yesterday. It says he bought an item from the U.S. for $21. He has kept the email but not opened it. Obviously a scam.
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