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Old 20th August 2016, 05:54   #21 (permalink)
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Re: Hotel pool charges ?

In cases like that always say you will call the Zabita and refuse to pay until the Zabita have been. At least then you get a chance to shame and not pay at all! I know the season in Turkey is suffering but that is pure scam.
At least now people know not to go there and they will suffer more for being so greedy.
I trust the Zabita will be helpful and that you will tell them that there ar two sets of invoices kept. It will be interesting to read the outcome.

Last edited by smee; 20th August 2016 at 06:00..
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Old 20th August 2016, 06:38   #22 (permalink)
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Re: Hotel pool charges ?

From Trip Advisor.

Hotel Asur /Assyrian Hotel
Maras Mah. Guruncu Mevki No:13 | No13 Ortaca/Muğla, Dalyan 48840, Turkey


---------------------------------------------------
Lovely place but do check your bill when leaving
1 of 5 stars 19 Aug 2016
Nice pool,very pleasant pool bar staff who gave customer service a really good go .
Food at bar ok .really nice garden with shade to hammocks and walk down to river views

Now the sting ....receptionist thinks it's ok to add extras to your bill on exit and expects you to be happy at being overcharged and items never agreed on added on .
Even went back and said are you sure YOU have not made a mistake as I didn't agree them prices etc

Pricing not clear ......final invoice disgrace .
Doesn't want to give you receipt itemised ,wants then when asked for invoice 4 times to photocopy one and cut name and adress off not to make it look like it was the hotels I just visited .
Can't understand why when I paid cash on exit ?
Thinks quoting Istanbul prices and behaviour is acceptable in dalyan ?

Shame ,real shame
Please come on here and make up a defence ?

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or was this you?
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Old 22nd August 2016, 04:37   #23 (permalink)
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Re: Hotel pool charges ?

Yes thats a TA I posted
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Old 22nd August 2016, 07:08   #24 (permalink)
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Re: Hotel pool charges ?

DandB, good, the deserve more bad press.
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Old 22nd August 2016, 08:31   #25 (permalink)
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Re: Hotel pool charges ?

There must be more ways to spread the word.
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Old 22nd August 2016, 15:31   #26 (permalink)
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Re: Hotel pool charges ?

So Zabita listened and sympathised ...explained the invoices and bill without the 100 lira added to then written out again .
He passed me to head of a tourist information centre to investigate .
He rang the hotel and after 15 minute friendly chatting said I don't think there is anything can be done now as I have Itemised invoice etc etc
He did say sympathises ,and it was clear rip off and that the bad press is something perhaps will make them think twice or clearly display signs .
I never for one minute wanted or expected a refund as when I returned second time I knew then the money had gone and wasn't coming back .
I explained a friend is looking now for next year and over steered him away and onto another hotel ....so 100 lira rip off costs them and I learned a valuable lesson .

I won't for one minute let it worry me know it's done and I can only tell all about them and there charges etc

Thanks for all your advice folks
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Old 22nd August 2016, 15:32   #27 (permalink)
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Re: Hotel pool charges ?

Quote:
Originally Posted by IbrahimAbi View Post
There must be more ways to spread the word.
Looking at some dalyan FB sites to do that but never registered on FB so that will be a first lol
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Old 23rd August 2016, 07:43   #28 (permalink)
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Re: Hotel pool charges ?

Maybe some people will go in and order a meal and then decide to leave before it arrives. there are many ways to skin a banana
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