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Old 31st March 2016, 08:54   #1 (permalink)
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Mobile 'Phone

My next door neighbour has a mobile she wishes to sell. I do not know the make. The guy in the shop where she took it said he would only buy it if she deleted all messages, etc. She suggested that she took the SIM card out but he said that is not good enough, the memory must be cleared.

This mobile was given to her by an aunt (now deceased), it was new and was set up ready to go. She says she wrote the password down "somewhere" and now cannot find it.

She has asked me if I know how to clear the memory, but I haven't a clue! Why isn't it sufficient to remove the SIM card? Is there an inbuilt memory in the 'phone? If so, any ideas how she can clear this?

Maisie
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Old 31st March 2016, 09:04   #2 (permalink)
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Re: Mobile 'Phone

On many mobiles a lot of info ends up on the mob memory .Look in settings for factory re set ,that will clear the phone.
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Old 31st March 2016, 09:09   #3 (permalink)
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Cool Re: Mobile 'Phone

Quote:
Originally Posted by evo80 View Post
On many mobiles a lot of info ends up on the mob memory .Look in settings for factory re set ,that will clear the phone.
Very good suggestion. Have your friend search for the model number and make of her phone and include "how to factory reset"
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Old 31st March 2016, 19:35   #4 (permalink)
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Re: Mobile 'Phone

Hi.
Honestly the best thing to do is go online (google) put the make of phone in the question "what to do before selling or giving away your +++++phone" for example https://www.google.co.uk/?gws_rd=ssl...+order+to+sell

This way you will know you have done it correctly, its scary how much info is on a used phone even after its been "cleared".
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Old 1st April 2016, 07:59   #5 (permalink)
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Cool Re: Mobile 'Phone

Quote:
Originally Posted by martin m View Post
Hi.
Honestly the best thing to do is go online (google) put the make of phone in the question "what to do before selling or giving away your +++++phone" for example https://www.google.co.uk/?gws_rd=ssl...+order+to+sell

This way you will know you have done it correctly, its scary how much info is on a used phone even after its been "cleared".
regards martin


Good advice IF you have an iphone, however there are more Android phones out there and it could be a Windows phone as well.

"Generic"
https://www.google.co.uk/?gws_rd=ssl...+order+to+sell

"Android"
https://www.google.co.uk/?gws_rd=ssl...+order+to+sell

"Windows"
https://www.google.co.uk/?gws_rd=ssl...+order+to+sell
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Old 1st April 2016, 09:05   #6 (permalink)
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Re: Mobile 'Phone

Quote:
Originally Posted by MiddleEarth View Post


Good advice IF you have an iphone, however there are more Android phones out there and it could be a Windows phone as well.

"Generic"
https://www.google.co.uk/?gws_rd=ssl...+order+to+sell

"Android"
https://www.google.co.uk/?gws_rd=ssl...+order+to+sell

"Windows"
https://www.google.co.uk/?gws_rd=ssl...+order+to+sell
My windows mob has re set in the menu.Says if you select re set itcwill erase all personal content,apps games pics music and videos. And will restore to factory settings .
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Old 1st April 2016, 12:21   #7 (permalink)
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Re: Mobile 'Phone

Did the guy in the shop not offer to reset it for her?
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Old 1st April 2016, 16:27   #8 (permalink)
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Re: Mobile 'Phone

Quote:
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Did the guy in the shop not offer to reset it for her?
looks like NO. ?
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Old 1st April 2016, 20:22   #9 (permalink)
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Re: Mobile 'Phone

1,2,3,4,5,6,7,8,9,10.
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Old 1st April 2016, 20:39   #10 (permalink)
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Re: Mobile 'Phone

Quote:
Originally Posted by evo80 View Post
looks like NO. ?
Didn't realise it was a crime to ask a question.

I'd be very surprised if he couldn't, these guys usually know all the secrets with mobiles unless of course it's an apple.
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