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Old 20th August 2009, 02:46   #1 (permalink)
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Bank Accounts - IsBank

Hi - need help please. I am in the UK and Susan is still in Turkey (good for her - I hear you say!!!)

Ok - so I find myself with 3 Turkish Bank accounts all in joint names:
There is a Turkish Lira current account
There is a Turkish Lira savings account
There is a sterling current account

And after much "todo" I have finaly got internet access to these accounts. And initially I think great they have an English mode - so brilliant! But can I transfer money between accounts - nope failed every time. So what am I doing wrong ? When I get to the internet pages for money transfer the pages return to Turkish transcript - not so brilliant. I am attempting to use "babylon 8" translation software to interpret for me - but its proving painful - any suggestions from others gratefully received.
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Old 20th August 2009, 03:42   #2 (permalink)
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Re: Bank Accounts - IsBank

maybe its as mine was you need to setup the pin and password ? via a turkish mobile ?

Or can Susan not go into the bank to ask why you are struggling, they may shed some light for you.

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Old 20th August 2009, 03:57   #3 (permalink)
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Re: Bank Accounts - IsBank

Can't help with the bank account but try using Google Translate. Not perfect but it seems to be pretty good for simple stuff.
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Old 20th August 2009, 07:47   #4 (permalink)
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Re: Bank Accounts - IsBank

Mart

You should be able to move money between the current accounts without bother. I haven;t tried it yet. HAve you tried emailing the bank for help. I bank with HSBC in Turkey and they are quite helpful via the email

On another note , I think you should tell Susan to come home, she has been out there long enough !!!!!!!!!!!

Im soooooo jeleous
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Old 21st August 2009, 11:19   #5 (permalink)
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Re: Bank Accounts - IsBank

Hello

With my bank i had to ask for my daily limit to be increased
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Old 21st August 2009, 11:59   #6 (permalink)
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Re: Bank Accounts - IsBank

Ring your branch - we bank with HSBC in Serik and they are GREAT! Good English speaker called Rahime there.
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Old 21st August 2009, 19:04   #7 (permalink)
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Re: Bank Accounts - IsBank

hi there,
susan is on her way home now but i suggest move your accts to garanti online banking which we use and have had no problems .
oh the pool is wonderful.
regards amanda and lawrence
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Old 5th March 2010, 15:51   #8 (permalink)
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Re: Bank Accounts - IsBank

wrong bank for international banking. Isbank good in Turkey with Turkish customers.
I have not used Internet banking but I do rather to bank with AKBANK.
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Old 5th March 2010, 15:55   #9 (permalink)
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Re: Bank Accounts - IsBank

Isbank and Akbank are the pits.
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Old 5th March 2010, 16:36   #10 (permalink)
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Re: Bank Accounts - IsBank

Quote:
Originally Posted by Guz1 View Post
Isbank and Akbank are the pits.
I'm with you there, have they never heard the phrase "Customer Service".
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