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Go Back   Turkish Living Forums > All About Turkey > Ask A Turkey Related Question > Phone/ADSL/PC in Turkey
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Old 17th July 2008, 16:01   #1
vivaespaņa
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Turkcell: How do I buy units!?

Okay so I want to load units on a Turkcell prepaid card and I see there's a link on top of the Turkcell site (see for yourself at turkcell.c0m/en (why aren't links allowed on this board!?) and choose English).

I have tried both my Visa cards and my MasterCard but I'm still getting some sort of "Please contact your bank" (thank you turkishdictionary). I'm thinking that maybe Turkcell doesn't allow ppl to buy units using foreign credit cards?

Anyone with similar experiences?

I'm not turkish nor have I plans on going there anytime soon, I just want to buy units for my girlfriend which is currently in Turkey using a turkish prepaid plan from Turkcell.
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Old 17th July 2008, 16:21   #2
biggles
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Re: Turkcell: How do I buy units!?

Quote:
Originally Posted by vivaespaņa
Okay so I want to load units on a Turkcell prepaid card and I see there's a link on top of the Turkcell site (see for yourself at turkcell.c0m/en (why aren't links allowed on this board!?) and choose English).

I have tried both my Visa cards and my MasterCard but I'm still getting some sort of "Please contact your bank" (thank you turkishdictionary). I'm thinking that maybe Turkcell doesn't allow ppl to buy units using foreign credit cards?

Anyone with similar experiences?

I'm not turkish nor have I plans on going there anytime soon, I just want to buy units for my girlfriend which is currently in Turkey using a turkish prepaid plan from Turkcell.

call turkcell cust svs from uk 00902124440532 opt 77 for english speak operator . they will help you with the answer .
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Old 17th July 2008, 16:23   #3
biggles
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Re: Turkcell: How do I buy units!?

by the way that is not a mobile num ,its turkcell land line num in turkey and they answer quick so it should not cost much to speak to them ,although i speak to them through voipwise ,which is free calls to turkey l/lines .
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Old 17th July 2008, 16:32   #4
cheeky chops
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Re: Turkcell: How do I buy units!?

vivaespana
i think you will have to register to use there online system
they send you a password via the turkish phone you wish to (recharge)to log on with

as for credit card over the phone they only accept turkish credit card

try ther customer services they are helpful and may help you out
press 77 after the recorded messagge on answering for english
cc
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Old 26th July 2008, 07:42   #5
charlie
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Re: Turkcell: How do I buy units!?

ask for a superpassword then you can do it online if you have a bank account in turkey, you just need to top up every 3 months and when you come over you have credit in your phone as it does not expire
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