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Old 13th October 2010, 17:13   #1 (permalink)
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Help with phone Please

Can someone help me please . I'm trying to top up a Turkish mobile its with Turkcell . But its not letting me do it . I've tried Mastercard . I can try a debit card . I went onto KKOB's thread how to do this But it just won't . ....Thanks in Advance ......Diane
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Old 13th October 2010, 17:18   #2 (permalink)
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Re: Help with phone Please

It has to be a Turkish card
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Old 13th October 2010, 17:42   #3 (permalink)
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Re: Help with phone Please

Can your hubby not do it for you Diane?, he does not need to physically have the phone with him, just the number off to the Turkcell shop and ask the guy/girl to put x amount of Liras onto that phone. That's what I do now, and it works very well for me.
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Old 13th October 2010, 17:49   #4 (permalink)
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Re: Help with phone Please

Or on the internet through your Turkish bank account?

Pete
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Old 13th October 2010, 18:07   #5 (permalink)
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Re: Help with phone Please

I am trying to put some money on Ece's Mobile . I did this in april with english Visa on Turkcell site . Has it changed since then . ?? its really annoying me , uff ....Diane
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Old 13th October 2010, 18:15   #6 (permalink)
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Re: Help with phone Please

Quote:
Originally Posted by pineapple1 View Post
I am trying to put some money on Ece's Mobile . I did this in april with english Visa on Turkcell site . Has it changed since then . ?? its really annoying me , uff ....Diane
You need a Turkish Debit/CC Card.

P.S. I did read a post some while ago, the changes took effect sometime this year.
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Old 13th October 2010, 18:17   #7 (permalink)
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Re: Help with phone Please

Hi,
My Name is Feriha I'm an editor at The Alanya Times newspaper. I had the same problem when I moved to Turkey. Unfortunatly Turcell automated service doesn't recognise the foreign bank cards. Your best bet is going to any Tukcell shop with your phone number and they will be able to top up your phone there and then.
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Old 13th October 2010, 18:23   #8 (permalink)
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Re: Help with phone Please

Thanks everyboby . Looks like i have to leave it . I have Turkish bank account but no cards ..Thanks anyway ....Diane
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Old 13th October 2010, 18:48   #9 (permalink)
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Re: Help with phone Please

If you have a Turkish bank account with internet access and suffient funds you should be able to top up. This is is how I top up mine through FinansBank and you don't need a card.

Pete
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Old 13th October 2010, 19:21   #10 (permalink)
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Re: Help with phone Please

Since Turkcell stopped taking UK debit/credit cards on line, my friend in Turkey has topped up my mobile for me. As previously said, they do not have to have the mobile - just the number. They do it on a computer in the shop.

Maisie
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