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Old 17th June 2012, 21:25   #1 (permalink)
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Suspending phone/internet

Hi
Does anyone know if it is possible to suspend your phone and internet account with TTNET? I've heard you can as long as you are not on a campaign but I'm not sure. I'm leaving in August and wont be back for 8 months so that would be quite a saving if its not too much hassle to get restored.
Any info would be helpful, thanks.
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Old 17th June 2012, 21:41   #2 (permalink)
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Re: Suspending phone/internet

I know when we signed it up they informed we could do this it is such a minimal charge as well. Only inconvenience would be going into ptt to get turned offand on
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Old 18th June 2012, 07:00   #3 (permalink)
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Re: Suspending phone/internet

don,t really know about the phone..but you can certainly suspend the internet ..i do it for some of our friends properties...as a matter of fact i puting one back on for friends coming next week ..at the end of the day its less than a fiver a month to keep your landline phone open ..so really not worth the hassle..
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Old 18th June 2012, 07:49   #4 (permalink)
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Re: Suspending phone/internet

from experience- i was told that the account had to be over 12 months old before you could stop and start.

regards
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Old 18th June 2012, 10:04   #5 (permalink)
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Re: Suspending phone/internet

I tried to do this last year and was told I could only suspend my ADSL for one month.

I've had a contract with them for many years. Maybe I was being fobbed off?

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Old 18th June 2012, 10:47   #6 (permalink)
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Re: Suspending phone/internet

Just wondering how much is your phone charges hijo?
Mine varies from 16-18 TL pm and thatis without any calls made!
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Old 18th June 2012, 10:50   #7 (permalink)
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Re: Suspending phone/internet

Quote:
Originally Posted by gally View Post
Just wondering how much is your phone charges hijo?
Mine varies from 16-18 TL pm and thatis without any calls made!
i never use my landlines for calls ..gally so mines is around 16Tl every month...
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Old 18th June 2012, 10:53   #8 (permalink)
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Re: Suspending phone/internet

Quote:
Originally Posted by saffie View Post
I tried to do this last year and was told I could only suspend my ADSL for one month.

I've had a contract with them for many years. Maybe I was being fobbed off?

saffie
most of the friends that i get their internet suspended for around 9 months of the year ..have never had a problem connecting and disconnecting their internet ..i just take their original contract in with their details .its cancelled in minutes..puting it back on can take up to 24 hours..
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Old 18th June 2012, 11:16   #9 (permalink)
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Re: Suspending phone/internet

When I went back to the UK last October I went into Turk Telekom, to put both my phone and internet on hold. The phone was ok, but as I was on a special campaign I couldnt put the internet on hold. I was informed that you can put them on hold for 6 months in any one year. I did this for my phone, and it came back on automatically after the 6 months, which was perfect timing for when I got back..
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Old 18th June 2012, 16:18   #10 (permalink)
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Re: Suspending phone/internet

..could be different with them Sandra ..we all use TTNET for internet and TURK TELECOM..for the phone..so perhaps that were the problem lies..never had problems disconecting internet..
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