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Old 10th August 2012, 08:47   #1 (permalink)
D&A
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turkcell

Would anyone know please what number to call from a mobile to turkcell where you get to speak to human being, in English would be better. Thanks
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Old 10th August 2012, 09:20   #2 (permalink)
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Re: turkcell

If you are in Turkey & using a Tukish /turkcell mobile i think it is 8090 then listen for prompt for english . if from a Uk Mobile [or from uk landline ] 0090 2124440532 opt 77 for english
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Old 10th August 2012, 09:41   #3 (permalink)
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Re: turkcell

Thank you, but that's just a top up number 8090, you get to speak to anyone. Thanks anyway.
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Old 10th August 2012, 09:42   #4 (permalink)
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Re: turkcell

From memory there is a part after you enter 77 for English where it asks you to enter your mobile number, don't enter it or you just get further IVR prompts. I can't remember if you just hold for operator or select another number but you do get to speak to an English CS advisor.
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Old 10th August 2012, 09:55   #5 (permalink)
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Re: turkcell

Thank you , but I have tried everything I know, but no human being.
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Old 10th August 2012, 09:59   #6 (permalink)
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Re: turkcell

Dial 532 then you get the prompt to dial 77 for English.
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Old 10th August 2012, 10:43   #7 (permalink)
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Re: turkcell

just dial 02124440532 omitting the 009 that should work as well [opt 77 on getting through ] dont forget once you hear the msg in english press 77 for english ,if it still carries on in Turkish ,they are saying we are busy please wait for a operator .

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Old 10th August 2012, 10:59   #8 (permalink)
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Re: turkcell

Quote:
Originally Posted by sandpearse View Post
Dial 532 then you get the prompt to dial 77 for English.
no i dont get that from my mobile.
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Old 10th August 2012, 11:40   #9 (permalink)
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Re: turkcell

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Originally Posted by D&A View Post
no i dont get that from my mobile.
Are you actually getting through ? . It does not matter if you do not get the msg [for english press 77 ] so long as you get through & you hear them rattling off in Turkish just hang on & someone will answer & i just say english Lutfen & they put me through to a english speaking operator . I speak to them now & then but i call them from my english mobile with a lebara sim at 2 p a min . Try doing the whole number 0090 5327572338 [supposed to be english dept ] .i just spoke to Turkcell using this number & got the 77 msg & was put through within 3 mins to a fluent englaish speaker ,she said you should be able to dial 0532 .
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Old 10th August 2012, 11:43   #10 (permalink)
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Re: turkcell

thanks, for some reason my phone is giving nothing but turkish, been trying for bloody days.
just tried the whole number and it says pre-paid customers cant call that number grrrrrrrrrrrrrrrrrrrrrrrrrrrrr
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