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Old 12th September 2012, 07:33   #1 (permalink)
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turkcell missisng credit

hi all

i ask for help here due to being unable to get it from turkcell.

when i put credit on phone , even if i only use it say once or twice in 3 weeks the credit goes down , is there some sort of charge they take each day or week ?
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Old 12th September 2012, 07:54   #2 (permalink)
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Re: turkcell missisng credit

Not in my experience - I last put credit on my PAYG six months ago as I only use it occasionally for Uk calls
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Old 12th September 2012, 08:00   #3 (permalink)
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Re: turkcell missisng credit

Yes, they take a small sum each month for "tax". It is about TL3.64 for three months. I queried this in a post on here in May 2012 when I first noticed it. Quite a few people posted that this is a tax. Good isn't it? Another Turkish organisation that has found a way to make more money!

Steve: you should check the amount of your credit regularly, and you will see this amount "disappear" from your balance.

Maisie
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Old 12th September 2012, 08:22   #4 (permalink)
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Re: turkcell missisng credit

Another charge I suffered from was for diverted calls. If someone calls and they (Turkcell) try to connect you by diverting it, you get charged even if they donīt connect you. I was having my credits drained down by one friend who habitually called the mobile number first even if I was at home - the redirected calls to my landline were costing a fortune and I was not aware they were anything but ordinary calls to my landline.

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Old 12th September 2012, 09:22   #5 (permalink)
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Re: turkcell missisng credit

thanks for replies but put 20 tl on 2 weeks ago made 2 short calls and sent 2 texts, had 13 tl credit left , now after recieving 3 calls and 4 texts im -7.68 tl !!

do they charge for receiving also ??`
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Old 12th September 2012, 09:34   #6 (permalink)
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Re: turkcell missisng credit

Do you have data turned on ?

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Old 12th September 2012, 09:59   #7 (permalink)
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Re: turkcell missisng credit

no just a older nokia phone , no data services on it.
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Old 12th September 2012, 11:59   #8 (permalink)
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Re: turkcell missisng credit

Anyone had any phone calls from +3 number. If you do avoid as its a scam to try and get you to phone back and run up a bill use your credit up. Its happening here and in UK.

Ive copied this of another forum.If you answer it drains your credit as well,apparently.My advice would be not to answer any calls from numbers you dont know.
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Old 12th September 2012, 12:21   #9 (permalink)
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Re: turkcell missisng credit

ı dont use my mobıle phone anymore--ı thought sod ıt--never had one years ago and managed perfectly well wıth publıc phones---ı use emaıl to keep ın touch wıth famıly and frıends ın the uk and here ın turkey--not sure ıf ıts safe to hold somethıng lıke that close to your head anyway
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Old 12th September 2012, 13:38   #10 (permalink)
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Re: turkcell missisng credit

Just a thought, are you getting calls from the UK they may be charging for.
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