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Old 14th December 2012, 09:35   #1 (permalink)
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HELP Please!! Turk Telekom

My bank has not picked up on my Turk Telekom direct debit so here I am in Ireland with my bill due next week

Is there any number I could ring to pay it over the phone using my Garanti card??????

Dont want to be cut off and have all the hassle next Spring when I get back out there

Thanks
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Old 14th December 2012, 10:10   #2 (permalink)
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Re: HELP Please!! Turk Telekom

I have never used it but there is an option to pay your bills online. You need to set up a password etc and have all your details to hand - obviously phone number, tax number etc - and the site is available in English as well as Turkish.

http://www.turktelekom.com.tr/tt/portal/Home/

https://ett.turktelekom.com.tr/etmh/...o?method=giris
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Old 14th December 2012, 10:11   #3 (permalink)
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Re: HELP Please!! Turk Telekom

have tried that before VB and it doesnt work!!!!!

Thats why I am in need of phone number to contact them-thanks anyway
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Old 14th December 2012, 10:14   #4 (permalink)
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Re: HELP Please!! Turk Telekom

You can pay by credit card by dialling their customer service number from Ireland.

http://www.turktelekom.com.tr/tt/por...ts-of-Payment/

You can pay your bills with your credit card from points of payment below, or
- Online Service Center
- 444 1 444 Turk Telekom Call Center
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Old 14th December 2012, 10:17   #5 (permalink)
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Re: HELP Please!! Turk Telekom

but VB those numbers only work in Turkey

I need a number I can ring from Belfast
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Old 14th December 2012, 10:32   #6 (permalink)
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Re: HELP Please!! Turk Telekom

How do you know it hasn't been picked up by your bank if it's not due until next week?
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Old 14th December 2012, 10:34   #7 (permalink)
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Re: HELP Please!! Turk Telekom

because it shows up as pending on garanti online

been paying it through them for ages

I cant believe theres no number to contact their cust serv from abroad
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Old 14th December 2012, 11:02   #8 (permalink)
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Re: HELP Please!! Turk Telekom

Will 0090 in front of the 444 1 444 not work?
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Old 14th December 2012, 11:04   #9 (permalink)
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Re: HELP Please!! Turk Telekom

Quote:
Originally Posted by saoirse View Post
because it shows up as pending on garanti online

been paying it through them for ages

I cant believe theres no number to contact their cust serv from abroad

If it's showing up as pending then it means it will be paid - or did you mean it NORMALLY shows up as pending but isn't this time?
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Old 14th December 2012, 11:05   #10 (permalink)
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Re: HELP Please!! Turk Telekom

What about Garanti Bank, have you tried contacting them? after all your direct debit agreement is with them.
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