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Old 7th February 2016, 16:16   #1 (permalink)
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Computer trouble

Information needed . Opened the computer last night as normal fired up OK and just went to a lit blank screen ,all the sounds are still there when you plug your mouse ext but nothing on screen .The computer is a AMD A8 windows 8.1 Be grateful if anyone can help.
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Old 7th February 2016, 16:31   #2 (permalink)
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Re: Computer trouble

Have you tried a different screen ?

Martin
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Old 7th February 2016, 16:33   #3 (permalink)
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Re: Computer trouble

I had same on my last lappy . the screen had gone .I could still use it by plugging it to my TV ,with a special lead so the PC appeared on my TV.used it like this for a while then bought a new desk top . I could have had it repaired but was due a new PC .
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Old 7th February 2016, 16:35   #4 (permalink)
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Re: Computer trouble

Worth trying to reboot in safe mode and see what happens.
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Old 7th February 2016, 18:01   #5 (permalink)
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Re: Computer trouble

Thanks all but no joy . Only six months old still under guarantee .
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Old 7th February 2016, 18:50   #6 (permalink)
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Re: Computer trouble

If it's still in guarantee take it back!!

Make a fuss!!
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Old 7th February 2016, 19:40   #7 (permalink)
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Re: Computer trouble

The guarantee is in the UK i live in Alanya. The problem is solved .Switch it off took the battery in and out held start button down 50-60 seconds third attempt it fired up. Happy as larry
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Old 8th February 2016, 06:21   #8 (permalink)
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Re: Computer trouble

Dear Larry,

A computer should not normally be behaving like this after only 6 months!

What is the make and model? You will need to establish the cause of the problem to try to prevent a re-occurrence.

Possibly it has picked up a virus or other undesirable. Have you got any anti virus/malware programs installed?

Have you got a copy of the original Windows installation disk? If not, do you possess a rescue boot disk/usb in case you cannot boot the machine from the hard disk?

With computers, you have to hope for the best and prepare for the worst. Modern technology is wonderful when it works!
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Old 8th February 2016, 06:48   #9 (permalink)
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Cool Re: Computer trouble

Quote:
Originally Posted by Devils_Advocate View Post
Dear Larry,

A computer should not normally be behaving like this after only 6 months!

What is the make and model? You will need to establish the cause of the problem to try to prevent a re-occurrence.

Possibly it has picked up a virus or other undesirable. Have you got any anti virus/malware programs installed?

Have you got a copy of the original Windows installation disk? If not, do you possess a rescue boot disk/usb in case you cannot boot the machine from the hard disk?

With computers, you have to hope for the best and prepare for the worst. Modern technology is wonderful when it works!
Yup, good advice.

Also search the Googlesphere for your make and model and a very brief description of what happened. You may find that there are others who had the same problem and if so, they may have found the source of the problem. Of course you might believe it will only happen this one time and in that case you are an eternal optimist.

Good luck
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Old 8th February 2016, 09:59   #10 (permalink)
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Re: Computer trouble

Have a look in Device Manager and check your drivers are up to date. If you want more detailed advice PM me.

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