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Old 11th June 2018, 08:49   #1 (permalink)
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Turkcell top-up

Hi, I'm hoping someone can help?
I am PAYG with Turkcell and have always topped up by my HSBC online banking.
My problem is since the change to HSBC internet banking a couple of weeks ago, there is no longer an option to select the "Standart Paket". This was just a straight top up with no internet (I don't need it on the phone).
Now with HSBC there is only "Avantaj Paket" which seems to be inclusive of minutes & data and I'm guessing is only valid for 1 month whereas the Standart Paket ran until the money ran out.
I don't mind paying extra for minutes & data while I'm here in Turkey but I'm only here for 3 months per year so now I think I'm going to have a problem keeping the sim "alive" as I used to top up once via the bank 4-6 months later while I was in UK & and send the odd text.
Now it would seem with HSBC I will have to top up with this Avantaj Paket every month even though I'm not here using it?
Does anyone know if I can pay Turkcell directly online for a standard top-up or has this option been completely withdrawn now or any other way to get around this?
Thanks for any help, sorry it's long and drawn out.
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Old 11th June 2018, 09:11   #2 (permalink)
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Re: Turkcell top-up

I found that the package I was using (Internet, messages and phone)was scrapped and I had to pick another from a shorter list, which was more expensive. I think you will find you need to pick again. All the packages I looked at were payable on-line.

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Old 11th June 2018, 09:14   #3 (permalink)
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Re: Turkcell top-up

I am with garanti bank and just have a basic phone. I can still top up over the internet by increments of 25TL without any 'paket'
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Old 11th June 2018, 21:01   #4 (permalink)
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Re: Turkcell top-up

Found out how to pay by card on turkcell website. So all sorted thanks.
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Old 13th June 2018, 20:13   #5 (permalink)
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Re: Turkcell top-up

Can you tell me how ?
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Old 13th June 2018, 20:31   #6 (permalink)
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Re: Turkcell top-up

Sure Elaine
Go to their website www.turkcell.com.tr
Top right hand corner is a dropdown called TL/Paket Yukle
Select TL Yukle and then enter the relevant top up amount, card details, name on card etc, e-mail address, tick the box and pay!
This was just for a straight forward money top-up to your current phone.
Hope this helps.
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Old 13th June 2018, 21:06   #7 (permalink)
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Re: Turkcell top-up

This is interesting and maybe I could add a question please. We go each year to are apartment on the visa and I usually just go down and buy a new SIM card and put it in a dingle thing which allows me to use the internet. Is there better way of doing things. I think last time I pain 60 lira for a new sim and 60 lira for 20 GB of data use.

I would welcome and advice on how to get a better deal avoiding having to get a new sim each time. We do now have a residents permit. Thank you. Edward
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Old 14th June 2018, 09:25   #8 (permalink)
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Re: Turkcell top-up

You can top up your Dongle without buying a new sim card every time.

Go to the Turkcell home page
Go to Hesabim
Under TL/PAKET YUKLE, go to Bilgisayardan Internet Paketi Yukle
Select it
Select HAZIR KART
Select your data amount
Scroll down and enter your details (you can translate if needed)
Click the yellow button and Pay!

However there is a time period that your sim will become inactive. You have 180 days from your last top-up. After that you go into a semi-active period of 90 days. During this period you can receive calls but can't make them, even if you have credit. If you don't top up before the end of the 90 day semi-active period your sim will be cancelled but you can buy it back by contacting Turkcell.
This applies to normal phone credit but I imagine it's pretty much the same timescale for data top-ups.

Hope this helps
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