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Old 21st December 2008, 08:39   #1 (permalink)
tony&rose
 

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Angry rip off thomas cook

Just been trying to book a return flight from dalaman to manchester in feb 09 got to payment page and im informed as there is an 18 euro charge even though im paying by debit card,a credit card i can understand but not a debit card surly not
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Old 21st December 2008, 08:47   #2 (permalink)
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Re: rip of thomas cook

Quote:
Originally Posted by tony&rose
Just been trying to book a return flight from dalaman to manchester in feb 09 got to payment page and im informed as there is an 18 euro charge even though im paying by debit card,a credit card i can understand but not a debit card surly not
Hi,
Yes they do now charge for using a debit card! I think i paid 3.50pounds.
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Old 21st December 2008, 08:56   #3 (permalink)
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Re: rip of thomas cook

theres a big differance between 3-50 and 16-50 =18euros
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Old 21st December 2008, 09:12   #4 (permalink)
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Re: rip off thomas cook

If you feel strongly enough, I would write/email the company complaining of the charge and copy your correspondence to ABTA etc.

Tell them you feel the charge is unwarranted and ask them to explain the reasons for it. Ask them politely to respond to you within 14 days and see what happens.

The charge appears to be unreasonably excessive.

C
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Old 21st December 2008, 09:37   #5 (permalink)
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Re: rip off thomas cook

Quote:
Originally Posted by ceemac
[size=2] The charge appears to be unreasonably excessive.
Just a bit. Seems like a lot of companies think because they are on the internet they can hit you with backdoor charges.
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Old 21st December 2008, 09:50   #6 (permalink)
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Re: rip off thomas cook

I recently booked with Thomson for next year, they want 12.00 for a bit of mashed potato stuffed into a box with a bit of chicken (in flight "meal") and 16.00 per Piece of checked luggage !!!!!! AND 5.00 if I want to guarantee sitting next to my husband. Thats what I call a rip off.
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Old 21st December 2008, 09:55   #7 (permalink)
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Re: rip off thomas cook

Quote:
Originally Posted by icebern09
AND 5.00 if I want to guarantee sitting next to my husband.
and how much to guarantee you don't sit next to your husband?

Sorry
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Old 21st December 2008, 09:56   #8 (permalink)
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Re: rip off thomas cook

Quote:
Originally Posted by icebern09
I recently booked with Thomson for next year, they want 12.00 for a bit of mashed potato stuffed into a box with a bit of chicken (in flight "meal") and 16.00 per Piece of checked luggage !!!!!! AND 5.00 if I want to guarantee sitting next to my husband. Thats what I call a rip off.
All these extras sometimes end up costing more than the flight (or the 'fright' as I call it).

By the way, Happy Birthday
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Old 21st December 2008, 10:00   #9 (permalink)
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Re: rip off thomas cook

LOL Bickern Who else would stand my biting their arm on take off.
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Old 21st December 2008, 10:02   #10 (permalink)
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Re: rip off thomas cook

Carla that is exactly right so I will go without a meal, and sit next to strangers cant go without the baggage though........ and before you say anything Bickern I mean my clothes not Hubby LOL
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