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Old 10th September 2009, 10:47   #1 (permalink)
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Gordion

I am posting this in the hope of receiving a reply from Gordion. I don't like going public but I have emailed them twice and had no reply.

My problem - I paid £50 for a VIP transfer from Bozbuk to Bodrum, 2 adults 1 child. They were 25 mins late collecting and had already picked up 1 adult and one child from Altinkham. I expected to pay for the shuttle price at the airport but was still charged the full £50 and the other paid only £10.

I have asked for an explanation but I have not had a reply, I used their email address on their web site.

Incidentally for 3 people your web site quotes £40 each way VIP not sure why I had to pay £50 each way ?

Avril
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Old 10th September 2009, 10:51   #2 (permalink)
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Re: Gordion

He is always on msn, add him via his email [email protected]

There is an underscore before the @
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Old 10th September 2009, 16:55   #3 (permalink)
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Re: Gordion

Sadly Muzzafers service level seems to be dropping alarmingly. Our friends were left standing outside the apartment at 3am in June & no reason or apology was given.

Until that incident I would have been the first person to recommend Gordion, but I'm afraid that it forced us to change our transfer supplier.

The one we used last time was incidentally 5 minutes early, cheaper, and also had a free mini bar. The first thing the driver did when we left Altinkum was offer us cold drinks
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Old 10th September 2009, 17:10   #4 (permalink)
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Re: Gordion

We used Gordion on Monday for a transfer from Akbuk to Izmir airport and found the service as reliable as ever. The driver arrived on time, was very courteous and got us to the airport in plenty of time.
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Old 11th September 2009, 01:41   #5 (permalink)
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Re: Gordion

Quote:
Originally Posted by peter the postie View Post
Sadly Muzzafers service level seems to be dropping alarmingly. Our friends were left standing outside the apartment at 3am in June & no reason or apology was given.

Until that incident I would have been the first person to recommend Gordion, but I'm afraid that it forced us to change our transfer supplier.

The one we used last time was incidentally 5 minutes early, cheaper, and also had a free mini bar. The first thing the driver did when we left Altinkum was offer us cold drinks
P.T.P.as a matter of interest who did you change to,I seldom use transfers but will be doing so in a few weeks.The cost of hiring a car and petrol is becoming too expensive and the possible problems created eg last time a wheel trim shot past us going faster than we were,luckily as a good cutomer they didn't charge for it.
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Old 11th September 2009, 06:41   #6 (permalink)
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Re: Gordion

We've never had any problems with Gordion but I must say I'm concerned with the increase of complaints lately.
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Old 11th September 2009, 07:52   #7 (permalink)
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Re: Gordion

I have still not had any response from him. I will ring him today for an explanation (hopefully). As this will cost more money when a simple email would have done, I am not very happy. Hopefully he might not have known that an extra cheap fair was picked up before me - there I've given him an out.

I travel again in October and use a VIP transfer from Bodrum but with no refund from Gordion I will not use him again.

When someone complained a little while ago he was soon on this site defending himself but in this case he cannot deny that he charged me £50 when the other person only paid £10 for a longer journey.

Avril
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Old 11th September 2009, 07:54   #8 (permalink)
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Re: Gordion

Of course you are right Avril, if you shared the journey it wasn't a VIP.
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Old 11th September 2009, 10:13   #9 (permalink)
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Re: Gordion

hi to All and Avril. ı got 3 email to you and 3 times ı replied to you. you have a problem on your email.and please dont tell no answer and ı check my emails everyhour...
we dont do shuttle from or to bozbuk . bozbuk is 30minutes after akbuk.. it cant be same price of akbuk or altinkum.. there was a man and his child. he is my family friend.didnt charge him just give it to my driver tip... you check your inbox of your email.
3 times send it and ı will email you again...
Muzaffer Onaran
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Old 11th September 2009, 11:03   #10 (permalink)
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Re: Gordion

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Originally Posted by gordion View Post
there was a man and his child. he is my family friend.didnt charge him just give it to my driver tip... Muzaffer Onaran

Well to me that is not a VIP transfer for the customer is it?
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