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Old 10th July 2014, 16:17   #1 (permalink)
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Car not registered UK?

A few weeks ago, I bought a car in the UK (Nissan Note) but having had it for a while I just find it too big for me and now want to sell it and look for something smaller (Citreon C1). Anyway, the strangest thing has just happened - a couple came to look at it and went away to think it through and they have just called me to say the car is not registered! Is that remotely possible - I sent off the log book and it has come back showing me as the keeper? I am feeling quite concerned - can anyone throw any light on this strange claim please? Thanks, Helen

PS: at the time of purchase, the person I purchased from emailed me a hpi report for the car (details below):

Vehicle Check for NJ57 - Performed 31/05/14

Make & Model Nissan Note Se
VIN Check You have not performed a VIN check yet.
Engine Size 1598cc
Engine Number 191949
First Registered 1 Sep 2007
Year Manufactured 2007
Former Keepers 1
Last Keeper Change The last recorded change of keeper occurred on 14 Sep 2012
Body Mpv
Colour Silver
Fuel Petrol
Purchase Receipt To enable your guarantee please download and complete the purchase receipt:
PDF Document Download PDF
Most computers will open PDF documents automatically, but you may need todownload Adobe Reader.
Vehicle Checks
Colour changes We have no record of this registration being subject to a colour change.
Plate Transfer We have no record of this registration being involved in a plate transfer.
Scrapped We have no record of this registration being scrapped.
Exported We have no record of this registration being exported.
Imported We have no record of this registration being imported.
Stolen We have no record of this registration being stolen.
Destroyed We have no record of this registration being destroyed.
Insurance Write-off We have no record of this registration being written-off.
Vehicle I.D. Check We have no record of this registration being subject to a Vehicle Identity Check.

Last edited by newhorizon; 10th July 2014 at 18:14.. Reason: fixed quotes
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Old 10th July 2014, 16:33   #2 (permalink)
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Re: Car not registered?

Its possible the DVLA has not updated their database since the sale as that reg does not show up currently on database, I've checked it myself.


----
Vehicle details could not be found as it has not been possible to locate the vehicle details. If you want to check the vehicle record held by DVLA...

Please contact vehicle enquiries:
---
If you phone DVLA:
0300 790 6802

they may be able to tell you how many weeks it takes or if there is a delay or if there is some numerical problem in how the o or 0 was entered on system that is showing it as unregistered on computer database even though it has been registered by hard copy (paper)
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Last edited by newhorizon; 10th July 2014 at 16:37..
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Old 10th July 2014, 16:35   #3 (permalink)
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Re: Car not registered?

I would be contacting the DVLA as a matter of urgency explaining that you've got a hard copy of the Registration Document but you have been led to believe by potential purchasers that the vehicle is not registered.

It may be an error on their system, it may be that there is a back log (unlikely as they've issued the Registration document) or it may be some sort of error on the potential purchaser's part.

I would certainly query what they have told you.
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Old 10th July 2014, 16:37   #4 (permalink)
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Re: Car not registered?

Thank you I will ring them now - the car has only recently been registered in my name (26th May 2014) - how long does it normally take?
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Old 10th July 2014, 16:40   #5 (permalink)
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Re: Car not registered?

reduced staffing levels message due to today's industrial action - can't take my call - I will call back tomorrow - thanks guys
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Old 10th July 2014, 16:41   #6 (permalink)
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Re: Car not registered?

They say allow up to 6 weeks, but in reality its often done within 2 weeks,

Give them a call , they are open till 7pm UK time.
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Old 10th July 2014, 16:55   #7 (permalink)
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Re: Car not registered?

Quote:
Originally Posted by newhorizon View Post
They say allow up to 6 weeks, but in reality its often done within 2 weeks,

Give them a call , they are open till 7pm UK time.
its been about 6 weeks - should have been registered by now ...... DVLA is closed today due to industrial action - I will call them tomorrow and hopefully all will be OK
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Old 10th July 2014, 17:27   #8 (permalink)
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Re: Car not registered?

the car is registered on expirian,nissan note in silver
keeper change 26/5/14
can email you copy
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Old 10th July 2014, 17:30   #9 (permalink)
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Re: Car not registered?

oh yes please - have inboxed you my email address
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Old 10th July 2014, 17:53   #10 (permalink)
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Re: Car not registered?

They do make some foul ups. I sold a car once and notified them of the sale. A week later I bought another car and sent off for the tax. They sent me the new tax disc with the right car on it but the num of the car I had sold . I did not notice and the old bill pulled me up and was going to arrest me for using a stolen tax disc . took a few frantic phone calls and no apology from dvla to sort it out .
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