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Old 28th May 2015, 08:17   #1 (permalink)
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easy jet refunds

6.
Easyjet refund trick - get the difference if the price drops
If you've booked a flight with Easyjet, check the price afterwards to see if it drops. The airline's little-known price promise guarantees that if you do find the same flight for less after booking, you'll get the difference back as a credit voucher. You'll need to have booked direct though and you wonít get the difference back if the lower price youíve found is a sale price. Show more


MSE Guy tried it: "I booked a flight to travel in September 2015. In April, I went to book someone else on the same flight and found tickets were £16 less. I called Easyjet and after confirming the details, it emailed the voucher instantly - all it took was a quick call."

Joan also emailed us with her refund success: "I managed to get £199 voucher refund on flights for four of us to Dalaman. Thank you MSE - we were delighted when it worked so smoothly after reading the site."

Here's how to do it:

- Check if the price has dropped. Compare the price Easyjet's website lists with what you paid. If it's cheaper, and there isn't a sale on, then you should be able to claim the difference. Donít forget the final price you paid may include extras such as baggage, seat selection and a card fee, so factor that all in.

- Call to claim your voucher. Have your booking reference and flight details to hand, then call Easyjet's customer service department on 0330 365 5000 (as it's an 03 number, the call will be part of your minutes allowance or cost no more than a standard number). Unfortunately you have to call - you can't claim by email or letter.

- Use your credit voucher within six months, by phone only. The difference in price will be sent to you as an Easyjet credit voucher by email, usually immediately. However if you don't get it, check your spam folder. You'll then have six months to use it on any Easyjet flight - you'll have to call up when booking but Easyjet says you'll always pay the price it quotes online.

Does it work on other airlines?

Unfortunately it seems to be limited to Easyjet - we checked other popular airlines (British Airways, Flybe, Jet2, Monarch, Ryanair, Thomas Cook Airlines, Thomson and Virgin) and couldn't find any that offer the same.

However British Airways, Ryanair and Virgin will refund the difference if you find the same flight cheaper with another firm, eg, a travel agent, as long as you booked direct in the first place.
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Old 29th May 2015, 10:20   #2 (permalink)
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easyjet price promise refunds

From MSE

Cheap flights: compare the cheapest flights - MSE


EASYJET REFUND TRICK - GET THE DIFFERENCE IF THE PRICE DROPS

If you've booked a flight with Easyjet, check the price afterwards to see if it drops. The airline's little-known price promise guarantees that if you do find the same flight for less after booking, you'll get the difference back as a credit voucher. You'll need to have booked direct though and you wonít get the difference back if the lower price youíve found is a sale price. Show more

MSE Guy tried it: "I booked a flight to travel in September 2015. In April, I went to book someone else on the same flight and found tickets were £16 less. I called Easyjet and after confirming the details, it emailed the voucher instantly - all it took was a quick call."

Joan also emailed us with her refund success: "I managed to get £199 voucher refund on flights for four of us to Dalaman. Thank you MSE - we were delighted when it worked so smoothly after reading the site."

Here's how to do it:

- Check if the price has dropped. Compare the price Easyjet's website lists with what you paid. If it's cheaper, and there isn't a sale on, then you should be able to claim the difference. Donít forget the final price you paid may include extras such as baggage, seat selection and a card fee, so factor that all in.

- Call to claim your voucher. Have your booking reference and flight details to hand, then call Easyjet's customer service department on 0330 365 5000 (as it's an 03 number, the call will be part of your minutes allowance or cost no more than a standard number). Unfortunately you have to call - you can't claim by email or letter.

- Use your credit voucher within six months, by phone only. The difference in price will be sent to you as an Easyjet credit voucher by email, usually immediately. However if you don't get it, check your spam folder. You'll then have six months to use it on any Easyjet flight - you'll have to call up when booking but Easyjet says you'll always pay the price it quotes online.

Does it work on other airlines?

Unfortunately it seems to be limited to Easyjet - we checked other popular airlines (British Airways, Flybe, Jet2, Monarch, Ryanair, Thomas Cook Airlines, Thomson and Virgin) and couldn't find any that offer the same.

However British Airways, Ryanair and Virgin will refund the difference if you find the same flight cheaper with another firm, eg, a travel agent, as long as you booked direct in the first place.
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Old 29th May 2015, 12:03   #3 (permalink)
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Re: easy jet refunds

You have just put exactly the same as I copied and pasted don't understand why???????
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Old 29th May 2015, 18:13   #4 (permalink)
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Re: easy jet refunds

Ive just been on to Ryanair

However British Airways, Ryanair and Virgin will refund the difference if you find the same flight cheaper with another firm, eg, a travel agent, as long as you booked direct in the first place.

And the above information is wrong
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Old 29th May 2015, 18:18   #5 (permalink)
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Re: easy jet refunds

So what is the correct information?
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Old 29th May 2015, 18:21   #6 (permalink)
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Re: easy jet refunds

Easyjet information is correct!
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Old 30th May 2015, 13:15   #7 (permalink)
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Re: easy jet refunds

Christella.
Thank you very much for your information. I have just phoned Easyjet and got a refund voucher for just over £100 on my flight to Turkey. If you imbibe, please accept a virtual gin and tonic from me. Well done!
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