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Old 14th June 2015, 21:53   #1 (permalink)
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Turkish Airlines Miles & Smiles

Bit of advice needed please.

I'm about to book some Turkish Airlines flights and have registered with their Miles & Smiles rewards scheme.

I'm booking a return flight from the UK to Turkey for four people. Will I get credit on my Miles & Smiles account for all four or just for my flight?

Thanks
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Old 14th June 2015, 22:03   #2 (permalink)
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Re: Turkish Airlines Miles & Smiles

I have only ever been credited for my own, recently I have only got 25% of the Manchester to IST miles but 100% of the IST to Bodrum miles, I haven't chased up why but I have booked via ebookers Expedia and direct, usually very little in it. I think you log each flight with your miles and smiles number, prob worth ringing them.

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Old 15th June 2015, 08:13   #3 (permalink)
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Re: Turkish Airlines Miles & Smiles

I have a smiles & miles account with THY. Never received the actual card, I used a temporary paper card for a few years, which was accepted although didn't get any credits to my statement. The statement I still receive quarterly by email each time showing zero!!!

I have tried numerous times by email, phone & face to face, never got anywhere. I gave up...

Still fly with them as my preferred carrier to Turkey.
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Old 7th December 2015, 09:37   #4 (permalink)
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Turkish airlines

Not sure where to post this. Can anyone tell me how to book a flight using their miles and smiles points please. I have tried phoning but constantly engaged so no joy there. Would like to use accumulated points before end December when some get cancelled off. I hope someone can help with this. Thanks.
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Old 7th December 2015, 09:48   #5 (permalink)
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Re: Turkish airlines

I think you have to do it via their website. Open their home page, on the grey tab line across the top of the pag, let your mouse hover over Miles and Smiles. You get a drop down menu. Click on Online Award Ticket. This brings you to a login page where you put in your miles and smiles number and password, this then brings you to the page where it shows how many miles you have and you can go and book your ticket from here.
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Old 7th December 2015, 09:53   #6 (permalink)
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Re: Turkish airlines

Will try that and just hope it works. Thanks.
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Old 7th December 2015, 10:17   #7 (permalink)
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Re: Turkish airlines

Update. Thank you, have managed to book and use my miles, so only had to pay tax.
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Old 11th October 2017, 12:56   #8 (permalink)
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Re: Turkish airlines

If I book a winter fight from Manchester it will arrive just before midnight into international with the domestic connection being 8 hours later, anyone know if the THY lounge is accessible from International arrivals or if there is a THY lounge in domestic departures.

Don't fancy sitting on those uncomfortable seats for more than 10 minutes.

Martin
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Old 11th October 2017, 13:59   #9 (permalink)
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Re: Turkish airlines

Do tell if you find out Martin.

Steve
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Old 11th October 2017, 14:22   #10 (permalink)
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Re: Turkish airlines

Im currently in a prolonged conversation asking the same question on THYs facebook customer service page, they have so far told me to ask ground staff on arrival, and now they want the ticket number or booking reference ffs ! its a simple question, why cant they ask groundstaff on my behalf before i shell out for a business class flight I cant get the benefits from.

Martin
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