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Old 7th April 2019, 16:40   #11 (permalink)
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Re: Turkish airlines office Fethiye ?

Ok, final update, we finally got our compensation. In January, we asked at Antalya airport for our money, providing all the documentation, the man said he doesn't have any money, but come back later and the money office may be open, we explained we have a flight to catch so couldn't come back. I thought never mind. We will be leaving from Manchester in a few weeks so we will go to the Turkish airlines office there .. we got there early and they were closed and didn't open until we had to board... we thought never mind,( again,) we will ask at Dalaman when we land, but forgot . A few weeks later we made another visit to Dalaman to be met by a very helpful gentleman, who said he only had enough cash to give us one lot of compensation in cash, but asked if we have a Turkish bank account, we said yes, so he said if we have our IBAN number he can refund the other to there ( this was the first time we were told we can have a refund to our account) anyway I couldn't find the IBAN number on our Garanti app, though frustratingly I found it once I got home.
Anyway, today we went back to Dalaman, with IBAN, passports, reference number to hand, and the very nice gentleman gave us a cash refund.
So anyone due a refund from Turkish airlines at any point, you can get it refunded into a Turkish bank account, don't let them fob you off with no money available, come back another day. Phew, got there in the end ! xx
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Old 7th April 2019, 16:45   #12 (permalink)
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Re: Turkish airlines office Fethiye ?

Good result
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Old 7th April 2019, 17:37   #13 (permalink)
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Re: Turkish airlines office Fethiye ?

Well done Sue and Tony.

Martin
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Old 7th April 2019, 17:50   #14 (permalink)
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Re: Turkish airlines office Fethiye ?

Pints all round?
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Old 7th April 2019, 18:18   #15 (permalink)
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Re: Turkish airlines office Fethiye ?

Quote:
Originally Posted by Kanga View Post
Pints all round?
Yep... cheers !!! xx
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Old 7th April 2019, 19:31   #16 (permalink)
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Re: Turkish airlines office Fethiye ?

Very well done , Jackie got our refund but head and brick wall was the order of the exercise , charlatans .

Congrsts , Steve
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