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Old 24th January 2014, 11:55   #1 (permalink)
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Problem with new prepaid Turkcell card (using turkish phone)

Hello,

Yesterday I bought a turkish prepaid sim card and a turkish phone from the Turkcell office. The guy there said to wait an hour and the sim will be activated, then to call some customer number. I couldn't understand him well because he didn't speak English very well. All of the instructions are in Turkish. It's been 24 hours and all my phone says when I try to call any number is Emergency calls only! Does anyone knows how to deal with this? I could go to their office but it will take me for about 2 hours and I feel panic without a phone.

Thanks, and sorry if something similar has been discussed before I couldn't find any info.
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Old 24th January 2014, 12:13   #2 (permalink)
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Re: Problem with new prepaid Turkcell card (using turkish phone)

You can only sort out at the office go back and don't leave until your phone is working
they can activate from the office via customer services in İstanbul. All Turkcell offices can call customer services for you and they customer services speak english.

Last edited by beyazbayan; 24th January 2014 at 15:06..
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Old 24th January 2014, 13:47   #3 (permalink)
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Re: Problem with new prepaid Turkcell card (using turkish phone)

Quote:
Originally Posted by beyazbayan View Post
You can only sort out at the office go back and don't leave until your phone is working
they can activate from the office via customer services in İstnabul. All Turkcell offices can call customer services for you and they customer services speak english.
Thank you
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