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31st August 2008, 09:55
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#1
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Senior Member
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Dreambox
Hi there
Just had a Dreambox installed. It was working brilliantly when the guy showed us how to use it, but some of the channels have gone now. Is this just a satellite blip problem. What does anybody know?
Many thanks.
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31st August 2008, 10:21
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#2
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Satellite Engineer
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Re: Dreambox
only played with a dream box once what appears to be the problem what satellite is it on fixed or motorised and are you card sharing on it need more details
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2nd September 2008, 19:42
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#3
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Senior Member
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Re: Dreambox
Hi there
The satellites are fixed and we don't have a card. So no card sharing is involved.
Thanks.
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2nd September 2008, 21:32
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#4
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....
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Re: Dreambox
do you have it conected to the internet and if so is your internet conection working ok as it needs this to download the keys as they change
if not you have to manualy enter the new keys as they change
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3rd September 2008, 07:42
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#5
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ex Bond Girl
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Re: Dreambox
Hi, We have a Dreambox (although it is badged a Skybox). We do not have a card but we are connected through the internet and definitely card sharing so I think this would be the same as you have. We sometimes lose our encrypted channels for a while, not that often now but can be as long as 12 hours down. The problem must be with the card that it is sharing with. We used to phone our supplier when we were without it for a few hours but by the time they came out to us normal service would be resumed. Now we do not bother unless it is off for a very long time. If you can still receive free to air channels (on our system I usually check Sky News or BBC News) I would think this would be the same problem for you.
It is annoying when it happens (or should I say doesn't happen) but we definitely would not want to be without it, beats Digiturk hands down.
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