Miss Money Penny

The reply I got today
"Thanks for your enquiry.

I can confirm that all name change fees are charged at £20 per person.
Unless further details on the booking are to be changed, like the
address
for ticket dispatch, or the contact details... then the difference in
cost of
the flights at todays date will then also be applied.

And it is required that and the changes should put to us in writing via
email,
and must be done before 14 days prior to departure. Otherwise, full
charges
will apply.

Please would you ask the lead name on the booking to contact us on
0844 870 0033 with the payment details to enable us to carry out the
request."
They only ever had my two friends names my address and my payment card!
now I'm confused